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What sizes are available and how do I determine my size?

Discover your perfect fit with our comprehensive size guide, conveniently located next to the 'add to cart' button on each product page. Our guide includes detailed measurements and helpful tips for accurate sizing

What payment methods do you accept?

We embrace a variety of payment options to ensure a seamless shopping experience. Choose from American Express, Apple Pay, Google Pay, Klarna, MasterCard, PayPal, UnionPay, and Visa.

Do you offer international shipping and are there any shipping costs?

Explore the world of GLÜCK with our international shipping services. Detailed information on shipping costs and delivery timelines is available here, ensuring your selections arrive promptly and predictably.

How can I modify or cancel my order?

Should you need to modify or cancel your order, please promptly contact us with your order details. Alternatively, you can reply directly to your order confirmation email. We’re here to assist with any changes you require.

How can I track my order?

Stay updated on your order’s journey! Upon dispatch, a tracking number will be sent to your email. You can also log in to your account and select your order to view its status in real-time.

How do I return or exchange an item?

We are happy to provide you with a return label. Please contact us for that, and we would appreciate it if you include the reason for the return so we can improve our products and services.

Alternatively, you can reply directly to your delivery email.

See also our return policy.

Do you offer any customization services?

We offer bespoke customization to ensure that everyone finds their perfect fit. If you have specific requests or if your size is outside our standard range, please don't hesitate to reach out to us. We are dedicated to accommodating your preferences and ensuring that you feel fabulous in your GLÜCK attire.

Where do you produce your clothing?

Our garments are crafted with care in our Berlin studio and in Ukraine, places renowned for their exceptional craftsmanship and attention to detail.

How sustainable are your practices?

Sustainability is at the heart of what we do. We utilize locally-sourced, deadstock materials, and adopt production methods that include small-scale manufacturing and made-to-order processes. Our packaging is crafted from recycled paper, further reducing our environmental footprint.

What does your brand stand for?

At GLÜCK, we embody modern sexiness and empowerment. Our designs are meant to celebrate the individuality and style of each wearer, making them feel uniquely confident and attractive.

Can I find your clothes offline?

Experience GLÜCK firsthand by visiting us at studio183 and studio183x, both conveniently located on the first floor of Bikini Berlin. Here, you can explore select samples of our collection and enjoy a personal shopping experience. We look forward to welcoming you!